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Return Policy

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On this page you will find all of return policy information and further assistance on how to get that done.

Thank you for being part of the Zipmons community and we hope we can help with any questions and concerns.

Damaged products 

If you receive a damaged or defective item, please submit a request to our email team at info@zipmons.com .

If you do not report the damage to us within this 48 hour period, we may not be able to honor your claim. We utilize the timestamp information from the tracking link and delivery confirmation from the carrier when reviewing damage or return requests. 

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Requirements for A return

Contact us at info@zipmons.com to start your return.  Please provide the following information.
 

  1. Name on the Purchase

  2. Email or Phone number used on your order at checkout

  3. Order Number

  4. Reason for Return

  5. All merchandise must be unwashed, unworn, or unused.

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No longer interested in the product

At the moment we do not accept returns of products that are not damaged, for more information please contact info@zipmons.com .

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Let's Work Together

For any questions or additional information please contact us at:

info@zipmons.com

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