Return Policy
On this page you will find all of return policy information and further assistance on how to get that done.
Thank you for being part of the Zipmons community and we hope we can help with any questions and concerns.
1
Damaged products
If you receive a damaged or defective item, please submit a request to our email team at info@zipmons.com .
If you do not report the damage to us within this 48 hour period, we may not be able to honor your claim. We utilize the timestamp information from the tracking link and delivery confirmation from the carrier when reviewing damage or return requests.
2
Requirements for A return
Contact us at info@zipmons.com to start your return. Please provide the following information.
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Name on the Purchase
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Email or Phone number used on your order at checkout
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Order Number
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Reason for Return
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All merchandise must be unwashed, unworn, or unused.
3
No longer interested in the product
At the moment we do not accept returns of products that are not damaged, for more information please contact info@zipmons.com .